IBF Guarantee
We stand behind our products and services, and we're committed to the highest quality and accuracy. We want to do right by you—if we made a mistake on your order, we’ll correct it at no cost to you. For anything else, you may be eligible for a refund. Learn more below.
Filed products:
If your order requires us to submit your documents to a government agency, you can chat, call, email us to request a refund within 15 days of purchase so long as your order hasn't been submitted to the agency. Once documents are submitted, we will no longer issue a refund. If multiple products are packaged and purchased together, the entire order is not refundable if any of the products have been submitted to a government agency.
Examples: LLC and corporation formations
Please note:
Refunds do not include third-party processing fees, such as payments to our service partners. And, we can't refund filing fees once we submit your paperwork to the government.